Providing a healthy and safe environment for our guests and staff is our top priority.

Enterprise Center has worked closely with local health and safety officials to introduce new guidelines to welcome you back. Please read the following information carefully before attending any event or game at Enterprise Center.

 

VACCINATION & MASK POLICY

 

Effective March 6, 2022, fans attending home games will no longer be required to show proof of vaccination against COVID-19 or a recent negative COVID-19 test result for entry into Enterprise Center.

The policy is being discontinued in recognition of the significant reduction in local COVID-19 cases while being in alignment with the City of St. Louis' recent announcement that its indoor mask mandate will expire at 11:59 p.m. on March 5.

The Blues will continue to be guided in the months ahead by the CDC as well as local, state and federal health and safety authorities.

Vaccination & Mask Policy FAQs

Is there a face mask policy for St. Louis Blues games at Enterprise Center?
No. In accordance with an order issued by the City of St. Louis, individuals are no longer required to wear a mask indoors. For more information on the order issued by the City of St. Louis, click here

Do I need proof of vaccination or a negative COVID-19 test to attend a game at Enterprise Center?
Effective March 6, guests are no longer required to show proof of full COVID-19 vaccination OR a negative COVID-19 PCR or rapid test to attend Blues games at Enterprise Center.

How long will there not be a vaccination or negative COVID-19 test requirement in effect?
The policy will continue into the regular season, subject to periodic reviews and potential revisions as circumstances warrant. We will continue to work with local, state, and federal government officials, health agencies and the National Hockey League to monitor COVID-19 numbers so we can provide updates as necessary.

If I want to, can I still wear a mask at Blues games?
Yes. If guests feel more comfortable attending games with a mask, they may continue doing so.

Does this policy apply to all events at Enterprise Center and Stifel Theatre?
Yes, but some events such as concerts may be subject to vaccination or mask protocols at the request of the artist.

I have questions surrounding my tickets and the updated (March 6) policy. Who can I contact?
Any ticket inquiries as it relates to the current health and safety policies can be sent to customerservice@enterprisecenter.com by Friday, April 1.

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Face Coverings

In accordance with an order issued by the City of St. Louis, individuals are no longer required to wear a mask indoors. For more information on the order issued by the City of St. Louis, click here

Bag Policy

  • For safety and speed of entry purposes, we strongly encourage guests not to bring bags of any kind to games and events at Enterprise Center.
  • Backpacks, coolers, hard-sided bags, luggage, and any bag over 16”x 16” are strictly prohibited.
  • All bags entering Enterprise Center, including purses and medical/childcare bags, must go through x-ray screening in order to be allowed in.
  • Bringing a bag could add 30 minutes or more to your entry process.
  • Clutches no larger than 4” x 6” x 1.5” are permitted after visual inspection and will not be subject to x-ray screening.

Physical Distancing

  • Wherever possible, please keep a safe distance from other parties while in lines at entry, concessions, retail stores and restrooms

Health Survey

Fans must be able to respond “no” to all of the following questions in order to attend an event or game at Enterprise Center:

  • Have you experienced any symptoms of COVID19 in the last 24 hours (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID19 identified by the CDC)?
  • Has anyone you live with or have close contact with been diagnosed with COVID19 in the last 48 hours?
  • Have you been contacted by a local public health authority within the last 14 days due to having had a close contact with an individual infected with COVID19?
  • Have you been directed to quarantine by a physician or local public health authority?
  • Have you tested positive for, or been diagnosed with, COVID19 within the last 10 days and/or have no received clearance from a physician to discontinue isolation?

Frequent Hand Washing

  • Automated soap dispensers and hand sanitizer dispensers will be widely available throughout Enterprise Center
  • Use soap and water to wash hands thoroughly and frequently

Stay Home If You're Feeling Sick

  • If you are feeling sick, or have come into contact with someone who has tested positive for the COVID19 virus, we ask that you consider others and please stay home

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Cash-Free

  • Enterprise Center now operates cash-free at concessions and retail locations
  • Payment with debit or credit cards, Google Pay or Apple Pay will be accepted at these locations
  • Reverse ATMs, which allow fans to insert cash to a credit card that can be used throughout the arena, has been installed on both the plaza and mezzanine levels of the arena for guest convenience. All prepaid cards must be activated before use. Instructions for activation can be found on the prepaid card.
  • Please note that parking facilities surrounding Enterprise Center may still require cash

Mobile Ticketing

  • All tickets for St. Louis Blues games will be digital and available on guests’ mobile devices
  • Mobile ticketing will allow for no-touch scanning of your tickets at entry

Food & Beverage

  • Staff will be separated from guests by plexiglass dividers.
  • All food items will be individually packaged, including condiments and utensils
  • Refillable items such as soda and popcorn will be provided in new containers for each refill

Heightened Cleaning Procedures

  • Enhanced and frequent arena cleaning and disinfecting procedures prior to your arrival and throughout the event or game including:
    • High-touch surfaces including door handles, elevator buttons and escalator railing
    • Restrooms
    • Eating tables
    • Seating bowl

Upgraded Technology

  • Improvements have been made throughout Enterprise Center to provide the safest environment for all guests, staff, artists and players including:
    • Electrostatic sprayers are being utilized to disinfect rooms and surfaces within the arena
    • Upgraded MERV 13A air filtration
    • Changes to HVAC practices to allow for maximum use of outside air and increase air changes to boost clean air circulation during games
    • Installation of PlexiGuard barriers in key locations throughout arena

Staff Protocols

  • All staff will wear face coverings
  • All staff will be temperature-checked prior to entering arena
  • All staff will be required to answer a symptom questionnaire prior to entry

Hand Sanitizer Stations

  • Automated hand sanitizer dispensers throughout concourses, restrooms and at concession stands
  • Sanitizing wipe stands throughout concourses

Assumption of Risk

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. Any interaction in any public place poses an elevated risk of being exposed to COVID-19. We cannot guarantee that you will not be exposed during your visit.

By attending an event at Enterprise Center, you assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus, or other pathogens capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however, caused or contracted, and voluntarily waive all claims and potential claims against Kiel Center Partners LP, the St. Louis Blues Hockey Club, the National Hockey League, the event promoters, sponsors, operators, contractors, agencies, advertisers, and/or vendors, and each of their affiliated companies, and any of the respective present and future parent, subsidiaries, affiliates, partners, members, officers, directors, employees, stakeholders, shareholders, agents, insurers, representatives, successors and assigns of each of the foregoing entities and persons relating to such risks.

 

Health and Safety Compliance

Compliance with health and safety rules is mandatory, and attendance is conditioned on such compliance. If a fan violates any health and safety rules, the fan may be denied entry to or ejected from the arena. Fans who violate the rules or otherwise engage in conduct that causes a risk to health and safety may also be subject to a ban.