Providing a healthy and safe environment for our guests and staff is our top priority.

Enterprise Center has worked closely with local health and safety officials to introduce new guidelines to welcome you back. Please read the following information carefully before attending any event or game at Enterprise Center.

 

 

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Effective October 15, all guests ages 12 and older will be required to show proof of full COVID-19 vaccination OR a negative COVID-19 PCR or antigen test to attend all ticketed events held at Enterprise Center. Certain events may require additional health and safety guidelines per the request of promoters or touring artists.

Upon entry to Enterprise Center, one of the following will be required:

  • An official, government-issued vaccination card listing the guest’s name and dates the last dose was administered.
  • A photo or digital version of an official government-issued vaccination card listing the guest’s name and dates the last dose was administered.
  • A printed or digital negative COVID-19 PCR or antigen test (rapid test) administered by a healthcare professional with 72 hours to a guest’s given event that includes the guest’s name and date the last test was administered.

*A photo ID will also be required to match and confirm vaccination cards with guest’s identity. If children between the ages of 12-17 do not have a photo ID, a parent or guardian will be required to verify their identity.

Vaccination Policy FAQs

Is there still a face mask policy for games and events at Enterprise Center and Stifel Theater?
Yes.  In accordance with an order issued by the City of St. Louis, individuals, both vaccinated and unvaccinated, ages 5 and older shall be required to properly wear a face covering that covers the wearer’s nose and mouth while in indoor and enclosed public buildings and spaces.

Face coverings (cloth or surgical type mask) shall be properly worn at all times that individuals are in the facility or otherwise interacting with one another. Face coverings must be worn by all fans over the age of 5 at all times except when actively eating or drinking.  They shall completely cover the mouth and nose, fit snugly against the sides of the face, and shall be secured under the chin.

  • Permitted: Medical masks or double layer fabric masks are permitted. 
  • Not Permitted: Bandanas, gaiters, face coverings with only a single layer of fabric, a face shield does not eliminate the requirement to wear a face covering underneath and face coverings which have exhalation valves or vents are prohibited.

For more information on the order issued by the City of St. Louis, click here
 

Do I need proof of vaccination or a negative COVID-19 test to attend an event at Enterprise Center?
Effective October 15, all guests ages 12 and older will be required to show proof of full COVID-19 vaccination OR a negative COVID-19 PCR or antigen test to attend all ticketed events held at Enterprise Center. Certain events may require additional health and safety guidelines per the request of promoters or touring artists. 
 

Does proof of vaccination or negative COVID-19 test change the mask policy for me at Enterprise Center?
No. In accordance with an order issued by the City of St. Louis, individuals, both vaccinated and unvaccinated, ages 5 and older shall be required to properly wear a face covering that covers the wearer’s nose and mouth while in indoor and enclosed public buildings and spaces.
 

How long will the vaccination or negative COVID-19 test requirement be in effect?
The policy will be subject to periodic reviews and potential revisions as circumstances warrant. We will continue to work with local, state, and federal government officials and health agencies to monitor COVID-19 numbers so we can provide updates as necessary. 
 

How do I show proof of my vaccination status or negative COVID-19 test result?
Upon entry to Enterprise Center, one of the following will be required:

  • An official, government-issued vaccination card listing the guest’s name and dates the last dose was administered.
  • A photo or digital version of an official government-issued vaccination card listing the guest’s name and dates the last dose was administered.
  • A printed or digital negative COVID-19 PCR or antigen test (rapid test) administered by a healthcare professional with 72 hours to a guest’s given event that includes the guest’s name and date the last test was administered.

*A photo ID will also be required to match and confirm vaccination cards with guest’s identity.  If children between the ages of 12-17 do not have a photo ID, a parent or guardian will be required to verify their identity. 
 

What does full vaccination mean?
As advised by the CDC, a person is considered fully vaccinated against COVID-19:

  • 2 weeks after their second dose in a 2-dose series, such as Pfizer-BioNtech or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s vaccine
     

What vaccines will be accepted?
Enterprise Center will accept the Pfizer-BioNtech, Moderna, Johnson & Johnson vaccine or other COVID-19 Vaccines approved by the World Health Organization (WHO).
 

Will self-administered or at-home COVID-19 tests be accepted as negative proof?
No. COVID-19 PCR or antigen tests administered by a healthcare professional within 72 hours prior to a guest’s given event date that includes the guest’s name and the date of the test is required. 
 

What if I lost my vaccine card?
It is recommended that you contact your doctor, clinic, pharmacy, or location where you were vaccinated to retrieve a new card.
 

What types of tests do you accept?
A printed or digital negative COVID-19 PCR or antigen (rapid) test administered by a healthcare professional within 72 hours prior to a guest’s given event date that includes the guest’s name and the date of the test.
 

Will Enterprise Center have testing available on site?
No testing opportunities will be available for event attendees on site. Prior to arrival, guests should have their negative COVID-19 results completed and in hand. Testing locations in Missouri can be found HERE.
 

How do entry requirements apply to children?
Guests ages 11 and younger will be permitted to enter Enterprise Center without proof of vaccination or a negative test result. Guests ages 5-11 will be required to wear a mask at all times while inside the venue, in accordance with an order issued by the City of St. Louis.
 

When should I get tested?
Negative COVID-19 PCR or antigen tests administered by a healthcare professional within 72 hours prior to a guest’s given event date will be accepted.

Friday Event Example: Tests administered on the Tuesday, Wednesday, or Thursday prior to the event or tests administered on the day of event will be accepted.

Monday Event Example: Tests administered on the Friday, Saturday, or Sunday prior to the event and tests administered on the day of event be accepted.

Wednesday Event Example: Tests administered on the Sunday, Monday, or Tuesday prior to the event and tests administered on the day of event be accepted.
 

I have a religious or medical exemption for vaccines. Do I still have to provide proof of a negative test result?
Yes, all guests ages 12 and older who cannot provide proof of vaccination must provide proof of a negative COVID-19 test for entry.
 

Will requirements change each event?
Arena management acknowledges that some specific tours may impose additional requirements to the Enterprise Center policy; such additional requirements will be communicated and enforced if and when necessary. Please see event specific pages on the Enterprise Center website for further information.

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Face Coverings

  • Face coverings must be worn by all fans over the age of five.
  • Bandanas, gaiters, face coverings with valves or vents, and face coverings with only a single layer of fabric are not permitted.
  • Face coverings must be fully covering the nose and mouth at all times
  • Face coverings must be medical grade masks or 3layer cloth coverings (or a least two cloth layers with a filter)
  • Use of a face shield does not eliminate the requirement to wear an appropriate face covering underneath
  • If a face covering will cause you impairment due to an existing health condition, please contact Guest Services at 314-622-5432 at least 72 hours prior to game/event. Entry will be denied if advance notice is not provided. Fans who are unable to wear a face covering will be required to wear a face shield.

Bag Policy

  • Bags larger than a small wallet or clutch are prohibited at Enterprise Center
  • Medical and parent bags are exceptions, but will be subject to X-ray screening at designated locations for entry into Enterprise Center

Physical Distancing

  • Wherever possible, please keep a safe distance from other parties while in lines at entry, concessions, retail stores and restrooms

Health Survey

Fans must be able to respond “no” to all of the following questions in order to attend an event or game at Enterprise Center:

  • Have you experienced any symptoms of COVID19 in the last 24 hours (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID19 identified by the CDC)?
  • Has anyone you live with or have close contact with been diagnosed with COVID19 in the last 48 hours?
  • Have you been contacted by a local public health authority within the last 14 days due to having had a close contact with an individual infected with COVID19?
  • Have you been directed to quarantine by a physician or local public health authority?
  • Have you tested positive for, or been diagnosed with, COVID19 within the last 10 days and/or have no received clearance from a physician to discontinue isolation?

Frequent Hand Washing

  • Automated soap dispensers and hand sanitizer dispensers will be widely available throughout Enterprise Center
  • Use soap and water to wash hands thoroughly and frequently

Stay Home If You're Feeling Sick

  • If you are feeling sick, or have come into contact with someone who has tested positive for the COVID19 virus, we ask that you consider others and please stay home

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Cash-Free

  • Enterprise Center now operates cash-free at concessions and retail locations
  • Payment with debit or credit cards, Google Pay or Apple Pay will be accepted at these locations
  • Reverse ATMs, which allow fans to insert cash to a credit card that can be used throughout the arena, has been installed on both the plaza and mezzanine levels of the arena for guest convenience. All prepaid cards must be activated before use. Instructions for activation can be found on the prepaid card.
  • Please note that parking facilities surrounding Enterprise Center may still require cash

Mobile Ticketing

  • All tickets for St. Louis Blues games will be digital and available on guests’ mobile devices
  • Mobile ticketing will allow for no-touch scanning of your tickets at entry

Food & Beverage

  • Staff will be separated from guests by plexiglass dividers.
  • All food items will be individually packaged, including condiments and utensils
  • Refillable items such as soda and popcorn will be provided in new containers for each refill

Heightened Cleaning Procedures

  • Enhanced and frequent arena cleaning and disinfecting procedures prior to your arrival and throughout the event or game including:
    • High-touch surfaces including door handles, elevator buttons and escalator railing
    • Restrooms
    • Eating tables
    • Seating bowl

Upgraded Technology

  • Improvements have been made throughout Enterprise Center to provide the safest environment for all guests, staff, artists and players including:
    • Electrostatic sprayers are being utilized to disinfect rooms and surfaces within the arena
    • Upgraded MERV 13A air filtration
    • Changes to HVAC practices to allow for maximum use of outside air and increase air changes to boost clean air circulation during games
    • Installation of PlexiGuard barriers in key locations throughout arena

Staff Protocols

  • All staff will wear face coverings
  • All staff will be temperature-checked prior to entering arena
  • All staff will be required to answer a symptom questionnaire prior to entry

Hand Sanitizer Stations

  • Automated hand sanitizer dispensers throughout concourses, restrooms and at concession stands
  • Sanitizing wipe stands throughout concourses

Assumption of Risk

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. Any interaction in any public place poses an elevated risk of being exposed to COVID-19. We cannot guarantee that you will not be exposed during your visit.

By attending an event at Enterprise Center, you assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus, or other pathogens capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however, caused or contracted, and voluntarily waive all claims and potential claims against Kiel Center Partners LP, the St. Louis Blues Hockey Club, the National Hockey League, the event promoters, sponsors, operators, contractors, agencies, advertisers, and/or vendors, and each of their affiliated companies, and any of the respective present and future parent, subsidiaries, affiliates, partners, members, officers, directors, employees, stakeholders, shareholders, agents, insurers, representatives, successors and assigns of each of the foregoing entities and persons relating to such risks.

 

Health and Safety Compliance

Compliance with health and safety rules is mandatory, and attendance is conditioned on such compliance. If a fan violates any health and safety rules, the fan may be denied entry to or ejected from the arena. Fans who violate the rules or otherwise engage in conduct that causes a risk to health and safety may also be subject to a ban.