Guest Disabilities

Parking for guests with disabilities is available throughout the surrounding garages and parking lots. The garage situated immediately west of Enterprise Center features 24 parking spaces for guests with disabilities located throughout the facility on all levels next to the elevators. Spaces featuring accessibility for oversized vans are available on the first level of the garage. Spaces in the garage are pre-sold on a season ticket basis for St. Louis Blues games and are available on a first-come, first-served basis for other events.

A drop-off location for guests with disabilities is located on Clark Ave. at the south end of the building. Shuttles and busses should drop off passengers on 14th Street at the east end of the building. In addition, all three street-level entrances and exits are accessible for guests with special needs.

For information about MetroLink facilities and services for persons with disabilities, please call 314-231-2345 in Missouri and 618-271-2345 in Illinois.

Doors to Enterprise Center open 90 minutes prior to most events. Guests are encouraged to arrive early for easy access to seats and services.

Enterprise Center has an ample number of reserved seats for guests with disabilities dispersed throughout the Plaza, Club, Mezzanine and Penthouse levels. One companion seat is available for each seat reserved for a guest with a disability. These are provided in a wide variety of price ranges for all events. All seats for guests with limited mobility have been selected to allow convenient entry and exit, as well as for accessibility to restrooms and concession stands. In addition, Enterprise Center’s private suites, club seats and private restaurant are accessible to guests with disabilities.

All three Enterprise Center entrances and exits are accessible to guests using wheelchairs.

All passenger elevators at Enterprise Center are accessible to guests with disabilities. Located immediately adjacent to the Enterprise Center Box Office, each is equipped with Braille signage and sound tones.

The Enterprise Center Box Office is located in the Atrium near the Main Entrance at 14th Street and Clark Avenue. All windows feature convenient access.

The Box Office will be open 10:00 am – 5:00 pm Monday through Friday. When there is an event on Saturday, the box office will open from 10:00 am through the first 30 minutes of the performance. When there is an event on Sunday, the box office will be open on Saturday from 10:00 -2:00 and Sunday from noon through the first 30 minutes of the performance. For a public on-sale, the box office will be open based on the above information. On weekends with no events, the box office will be closed.
Short-term parking is available in front of the building, or in the garage attached to Enterprise Center. Enter the garage from Clark Avenue or 16th Street. The box office is now cash-free, accepting Visa, MasterCard, American Express, Discover and Diners Club. Checks are not accepted. A reverse ATM machine is located at the Box Office for your convenience.

In addition to the Enterprise Center Box Office, tickets for guests with disabilities may be purchased through the Enterprise Center Accessibility Hotline at 314-622-5420.

Tickets to Enterprise Center events are sold to persons with disabilities on a first-come, first-served basis. When purchasing tickets, please inform your ticket seller about any needs that may require accommodations, including companion seating or use of a service animal.

All restroom facilities at Enterprise Center are accessible to guests with disabilities.

There is a public telephone available to guests upon requests, located at the Guest Experience Center by portal 19.

Enterprise Center will make assistive listening devices available for all events on an advance notice basis. Receivers can be checked out at the Enterprise Center Guest Services Center, located on the north side of the Plaza concourse across from section 118.

Interpreted performances for the deaf for multi-performance shows will be provided upon request and publicized in advance of the selected show(s). To learn about such performances, refer to the event calendar listing on this website, event-related advertising and announcements, or call the Enterprise Center Event Hotline at 314-622-5435. For one-night concert events, please call the Accessibility Hotline at 314-622-5420 within 72 hours of the performance to request an interpreter.

Upon request by vision impaired guests, Enterprise Center food service hosts will read Enterprise Center concession stand, food court and food cart menus aloud. A similar service is available at The Bud Light Sports Pub.

Enterprise Center has two first aid stations. One is located on the north side of the Plaza concourse immediately behind the Enterprise Center Guest Service Center adjacent to sections 118 and 119. The other is located in the northeast corner of the Mezzanine concourse between sections 324 and 325.

All service animals are permitted at Enterprise Center. Please notify your ticket seller at the time of purchase so that an aisle seat may be selected for you if you desire to accommodate your service animal.